- Your Menu: It is believed that large menus work better but in reality, it might take longer for customers to order and each table has to wait longer. The ideal menu should be fairly balanced, easily readable, comprehensive yet precise.
- Good Food is Good Mood: Besides delicious food, what truly matters is the customer service and interaction. Poor service can make great food and its surroundings redundant.
- Only Good Food and Services lead to success: A mouth-watering menu and excellent service are crucial for a successful catering business but what sets you apart from the other food businesses in town? It is your Unique Selling Point, it could be an innovative theme or reason to establish brand loyalty.
- Managing the crucial parts of the Food Business: It is essential to manage all the significant departments and the basics of the food business. However, keeping a track of day-to-day operations like how many customers did we serve today? etc. is also significant.
- Focussing only on customer experience: Employee experience is as important as customer experience as supporting and retaining employees can save your business time and money. Good communication, incentives, and honest feedbacks will certainly help
5 Clichés about catering you should avoid
